Shipping policy
Order Processing Time:
All online orders with a final cart value of Rs. 200 and above are eligible for processing.
Average processing time: 1-5 business working days.
During special occasions or popular sales, processing times may be slightly longer.
Please note: Day 1 is the business day after placing the order.
Delivery Time:
After processing, our logistics partner (chosen based on your location) will collect your order from our warehouse.
Delivery timeframe: 1-7 working days based on your location.
Bulk Order Information:
For bulk orders, retailing, or corporate gifting, please contact us at
Considerable discounts offered for bulk orders, corporate gifting, and retailing.
Full payment required before order processing.
7 working days lead-time for bulk order processing.
Freebies and Coupons:
You may receive freebies or coupons based on your order value/quantity or specific products.
Freebies and discount coupons cannot be combined.
No two coupon codes can be combined for a single order.
Order Processing and Modifications:
Once an order is placed and confirmed, modifications are allowed until the order has left the warehouse.
During the sale period, there will not be any refund unless there are any discrepancies.
We reserve the right to refuse or cancel any order at our sole discretion.
Reasons for order cancellation may include unavailability of stocks, inaccuracies in product/pricing information, or misprints.
International Shipping Policy:
At Kiwi Bliss, we welcome customers from around the globe. Here’s what you need to know about ordering internationally:
Dispatch Time and Order Status:
For international orders, the dispatch time is estimated to be between 7 to 14 days.
Throughout the processing period, we will keep you informed about the status of your order through email notifications.
Standard Shipping Charges:
- Every international order is subject to standard shipping charges, applied at the time of purchase.
Custom Charges and Duties:
Customs charges, VAT fees, or any other applicable duties imposed by your country must be paid by you, the customer.
As an importer, it is your responsibility to comply with the customs regulations of your country.
Refusal of Charged Orders:
- If an order incurs customs duties and you refuse to accept the delivery due to the charges, please note that the authorities will be required to destroy the package. Unfortunately, in such cases, we cannot issue a refund.
Unboxing Videos for Discrepancies:
- To ensure utmost satisfaction, record an unboxing video of the received order in case any discrepancies arise. This will help us address issues effectively and provide suitable solutions.
Rare Occurrence of Extra Charges:
- While we strive to list items accurately to prevent additional charges, there may be rare cases where extra fees apply. Regrettably, products in such instances cannot be returned or exchanged, and the order cannot be canceled for this reason.
If you have any questions or need assistance regarding your international order, please don’t hesitate to reach out to us at info@kiwibliss.com or WhatsApp us on +91 93903 92001. We are more than happy to help and ensure a delightful shopping experience with us.
